Shipping Policy

Thank you for shopping with TryKinora. This Shipping Policy outlines how we process, ship, and deliver your orders.

Order Processing Time

All orders are processed within [1–3] business days of being placed. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, processing may be delayed by a few days — we'll notify you by email if there is a significant delay.

Shipping Rates and Delivery Estimates

Our products ship directly from our fulfillment partners in China. Shipping charges for your order will be calculated and displayed at checkout. Orders normally arrive within the timeframe below, though this is an estimate and not a guarantee.

Shipping Method	Estimated Delivery Time	Cost
Standard Shipping	5–12 working days	[Calculated at checkout / Free over $X]

Delivery times are counted from the date your order ships, not the order date, and reflect international transit and customs clearance. Delivery delays can occasionally occur due to factors outside our control, such as customs processing, carrier delays, or weather conditions.

Shipment Confirmation and Tracking

Once your order has shipped, you will receive a shipment confirmation email containing your tracking number. The tracking number will be active within [24–48] hours.

International Shipping

Since our products ship internationally from China, your order may be subject to import duties, taxes, or customs fees imposed by your country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.

Damages

TryKinora is not liable for products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.

If you need to file a claim or have questions about a damaged shipment, please contact us at support@trykinora.com so we can assist you.

Missing or Lost Packages

If your tracking information shows your package as delivered but you have not received it, please contact us at support@trykinora.com within [7] days of the delivery date so we can investigate.

Order Changes and Cancellations

If you need to change or cancel your order, please contact us as soon as possible at support@trykinora.com. Once an order has been processed for shipping, we are unable to make changes or cancel it.

Contact Us

If you have any questions about this Shipping Policy, please contact us at support@trykinora.com.